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Senior Software Support Engineer

ilocatum · Minerva Park, Franklin County, United States

100,000 – 150,000/ year

Join a mission-driven SaaS company in a hands-on Tier 3 engineering role. Resolve escalated production issues by diagnosing problems in code, delivering fixes, conducting root-cause analysis, and building diagnostic automation. Work with Ruby on Rails, React, TypeScript, PostgreSQL, AWS, Docker, and Kubernetes. Resolve escalated production issues in a SaaS environment Write code fixes for production problems Conduct root-cause analysis Build diagnostic automation Support software using Ruby on …

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